QUEST DIAGNOSTICS AND CARESOFT ANNOUNCE AGREEMENT
TO PROVIDE PERSONALIZED LAB INFORMATION SERVICE
TO CONSUMERS OVER THE INTERNET
TETERBORO, N.J. and SUNNYVALE, Calif., JANUARY 24, 2000
TheDailyApple.comLater this quarter, consumers will be able to log on to TheDailyApple.com,
securely access test results for many of the routine clinical lab tests performed by Quest
Diagnostics and download the data into a personalized health record. The results of tests
for certain complex diseases, such as HIV, will not be electronically available and may
only be obtained from a patient's physician. All test results will be available to
consumers only after they have first been made available to the physician.
Currently, physicians and other healthcare providers use the lab testing results
provided by Quest Diagnostics to diagnose, treat and monitor various health conditions
such as heart disease and diabetes. The same results will be available to the consumer at TheDailyApple.com,
along with background information about the test, such as generally-accepted normal range
limits for each test and descriptions of how tests are used by physicians in managing
their patients health. All data transactions will be secure and meet or exceed
confidentiality and privacy requirements established by the U.S. Government.
"As the custodian of the worlds largest private database of clinical
laboratory results, we are committed to making healthcare information easier to access and
more useful for patients and their physicians," said Kenneth W. Freeman, Chairman and
Chief Executive Officer of Quest Diagnostics. "Consumers are using the Internet to
educate themselves about their health. As this trend has intensified, consumers have
sought access to their health records. Our agreement with Caresoft enables us to meet that
demand in a confidential and reliable manner."
Quest Diagnostics processes more than 100 million requisitions, or orders, for clinical
lab tests each year and is the nations leading provider of diagnostic testing,
information and services to physicians, hospitals, managed care organizations, employers
and government agencies. The testing performed by Quest Diagnostics on human specimens
helps doctors and hospitals diagnose, treat and monitor disease.
"Caresofts relationship with Quest Diagnostics will serve to strengthen the
bond between patient and doctor," said J.J. Singh, President and CEO of Caresoft,
Inc. "By having access to their results through TheDailyApple.com, the patient
can better understand the context of the information the doctor is interpreting and how
the results play into their overall prescribed wellness plan."
Already the recipient of several awards as one of the Internets top healthcare
sites, TheDailyApple.com offers individuals and families free membership to a
myriad of online health services, enabling users to have confidential access to review and
download their health records, benefits and clinical data to better manage their health. TheDailyApple.com
also provides comprehensive features such as appointment reminders, prescription refill
reminders, detailed "to-do" lists, tools for tracking and maintaining health
records, a direct connection to healthcare providers, health management services for
chronic illnesses as well as community forums, focused content and pertinent product
offerings.
Members of the TheDailyApple.com will be able to securely access their clinical
lab data, their health records, and benefits in addition to receiving general health
information, news and wellness plans pertinent to their health. Caresoft has regular
audits performed by an independent, nationally recognized accounting firm to ensure that
its security and privacy practices used for TheDailyApple.com are state-of-the-art
and comply with all applicable medical privacy requirements.
"We selected Caresoft for their unique ability to deliver this service to
consumers in a confidential and private manner," said Mr. Freeman.
"We are very pleased to bring this valuable service to consumers in partnership
with the nations largest provider of diagnostic testing. We look forward to
expanding our service offerings to consumers, such as those provided under this
agreement," said Mr. Singh.
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About Caresoft, Inc.
Caresoft, Inc. is a leading provider of online healthcare services for consumers and
the health care industry. The company operates TheDailyApple.com (http://thedailyapple.com), which provides consumers
with personalized and secure online services, community forums, interactive programs and
useful tools to take charge of their health. Caresoft is a private company, located in
Sunnyvale, Calif., and can be contacted at http://www.thedailyapple.com.
About Quest Diagnostics Incorporated
Quest Diagnostics is the nation's leading provider of diagnostic testing, information
and services with annualized revenues of more than $3 billion. The testing performed on
human specimens helps doctors diagnose, treat and monitor disease; enables employers to
detect workplace drug abuse; and supports pharmaceutical companies in clinical trials of
new drugs worldwide. Quest Informatics analyzes laboratory and other medical data to help
healthcare providers improve the care of patients. Additional company information can be
found on the Internet at: www.questdiagnostics.com.
The statements in this press release which are not historical facts or
information may be forward-looking statements. These forward-looking statements involve
risks and uncertainties that could cause the outcome to be materially different. Certain
of these risks and uncertainties are listed in the Quest Diagnostics Incorporated 1998
Form 10-K and subsequent filings.
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