Breakthrough new service allows
consumers to securely access their clinical laboratory test results online at
MyLabCenter.com, a service of TheDailyApple.com
TETERBORO, N.J. and SUNNYVALE, Calif., May 9, 2000
"Educated and health-conscious consumers want and need access to
informationincluding their personal medical recordsin order to intelligently
manage their own health," said Kenneth W. Freeman, chairman and chief executive
officer of Quest Diagnostics. "Until today, the kind of personalized information
people need to really manage their own health simply had not been available: secure access
to confidential lab test results and personalized medical records."
After registering and receiving a Personal Identification Number (PIN), consumers are
able to access their laboratory test results free of charge in a special, secure section
of TheDailyApple.com called MyLabCenter.com. The results are presented in clear,
easy-to-understand terms along with the normal range values for the tests and explanations
on how the test assists the physician in managing a person's health care.
"The Lab Test Results service is a true breakthrough for consumers wanting to
better manage their health," said J.J. Singh, president and CEO of Caresoft. "By
having access to their results through TheDailyApple.com, patients can better understand
the context of the information the doctor is interpreting and how the results play into
their overall wellness plan, and take a more active role in their health."
"Our consumer research indicates that those consumers who will find the service
most pertinent will be patients who have recently had a health care episode as well as
those who have chronic diseases," said Singh. "In both cases, consumers have a
heightened concern about their health and are wanting to see their test results online.
Similar research with doctors showed that 70% of physicians wanted patients to be able to
get as much information about their health as possible and believed this service supported
that intent."
Physicians benefit from having the test results available directly to their patients
online. The service saves doctors time, because they dont have to call a patient
with routine test results. In addition, patients who know more about their own health
status, i.e. test results, have improved doctor-patient interactions.
Quest Diagnostics processes more than 200 million clinical laboratory tests each year
and is the nations leading provider of diagnostic testing, information and services
to physicians, hospitals, managed care organizations, employers and government agencies.
The wide variety of tests performed on human tissue and fluids help doctors and hospitals
diagnose, treat and monitor disease. Online results will be available for a wide range of
commonly administered tests such as diabetes, blood glucose levels and cholesterol.
TheDailyApple.com is comprised of more than 20 Care Centers, including MyLabCenter.com,
covering the most common diseases, conditions and concerns of online consumers. A suite of
health services compliments the Care Centers and includes personal health records, lab
test results, appointment and medication reminders, a comprehensive medical and drug
library, the latest health news and research, discussion groups, shopping and the ability
to send, fax or print online health records to medical practitioners.
About Quest Diagnostics Incorporated
Quest Diagnostics is the nation's leading provider of diagnostic testing,
information and services with annualized revenues of more than $3 billion. The testing
performed on human specimens helps doctors diagnose, treat and monitor disease; enables
employers to detect workplace drug abuse; and supports pharmaceutical and biotechnology
companies in clinical trials of new therapeutics worldwide. Quest Informatics analyzes
laboratory and other medical data to help health care providers improve the care of
patients. Additional company information can be found on the Internet at: www.questdiagnostics.com.
About Caresoft
Caresoft, Inc. operates TheDailyApple.comä, a consumer site
where each member receives a highly personalized and secure site with access to his or her
own clinical, pharmacy and medical record data. TheDailyApple.com is the first health care
site that provides consumers with their clinical laboratory test results via the Internet,
along with easy-to-understand supporting information. It also provides interactive health
programs focusing on common diseases and conditions, personalized content, complete health
records and supporting services. Caresoft is a privately held company located in
Sunnyvale, Calif., and can be contacted at http://www.thedailyapple.com.
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