- Results show overwhelming preference for Quest Diagnostics -
LYNDHURST, N.J., Feb. 14 /PRNewswire-FirstCall/ -- Quest Diagnostics
Incorporated (NYSE: DGX), the leading provider of diagnostic testing,
information and services, announced today results of a national physician
study on preference and performance of medical laboratory services. When
physicians were asked which of the two largest national laboratories they
preferred, the majority of physicians expressed a preference. Those with a
preference overwhelmingly chose Quest Diagnostics over Laboratory Corporation
of America Holdings (LabCorp). National Analysts Worldwide, a respected market
research firm, conducted the survey among a nationally representative sample
of general practitioners, family practitioners, internists and
obstetrician/gynecologists that have had experience with both Quest
Diagnostics and LabCorp over the past six months.
"I am pleased that the national survey shows that when it comes to the two
largest diagnostic laboratories, physicians overwhelmingly prefer Quest
Diagnostics," said Surya N. Mohapatra, Ph.D., Chairman and CEO of Quest
Diagnostics. "We are in the medical business and our reputation rests on
service and quality. That's why we are committed to providing a
differentiated level of service to meet the requirements of our customers."
Physicians also were asked to rate Quest Diagnostics and LabCorp on 11 key
elements of laboratory service. Quest Diagnostics outscored LabCorp on every
measure.
"The magnitude of the preference for Quest Diagnostics in this survey is
very impressive. So often, market researchers can detect only the subtlest of
differentiation between major brands in a marketplace," said Susan Schwartz
McDonald, Ph.D., CEO of National Analysts, which conducted the survey on
behalf of Quest Diagnostics. "Seldom do we see the kind of consistent,
significant, and vivid differentiation displayed in these data. It's apparent
that many physicians have a lot of conviction about Quest Diagnostics, and
that conviction is based on a broad-ranging assessment of Quest's
performance."
About National Analysts Worldwide
With roots that trace back to 1911, National Analysts is on record as the
world's oldest market research organization, and today conducts hundreds of
studies each year to help companies of all kinds evaluate and manage the
health of their brands. From its headquarters in downtown Philadelphia, the
firm's staff of 73 provides worldwide strategic research and consulting
support to industry sectors that include pharmaceuticals and biotechnology,
information technology, transport, financial services, and consumer products.
More information is available at: www.nationalanalysts.com.
About Quest Diagnostics
Quest Diagnostics is the leading provider of diagnostic testing,
information and services that patients and doctors need to make better
healthcare decisions. The company offers the broadest access to diagnostic
testing services through its national network of laboratories and patient
service centers, and provides interpretive consultation through its extensive
medical and scientific staff. Quest Diagnostics is a pioneer in developing
innovative new diagnostic tests and advanced healthcare information technology
solutions that help improve patient care. Additional company information is
available at: http://www.questdiagnostics.com/.
The statements in this press release that are not historical facts or
information may be forward-looking statements. These forward-looking
statements involve risks and uncertainties that could cause actual results and
outcomes to be materially different. Certain of these risks and uncertainties
may include, but are not limited to, competitive environment, changes in
government regulations, changing relationships with customers, payers,
suppliers and strategic partners and other factors described in the Quest
Diagnostics Incorporated's most recent Form 10-K and subsequent SEC filings.
SOURCE Quest Diagnostics Incorporated
CONTACT: Investors: Laure Park, +1-201-393-5030; Media: or Gary Samuels,
+1-201-393-5700
Web site: http://www.questdiagnostics.com